Privacy Policy

When you shop with us, we collect:

• Personal details — name, email address, phone number
• Delivery information — shipping address and location
• Order information — items purchased, payment method, transaction references
• Account data — login credentials stored securely via Supabase Auth
• Usage data — pages visited and interactions on our website

• Processing and fulfilling your orders
• Sending order confirmations and delivery updates
• Responding to customer service enquiries
• Improving our website and product offerings
• Sending promotional communications (only with your consent)

Your data is stored securely using Supabase, a GDPR-compliant cloud database provider. All data is encrypted in transit and at rest. Payment information is processed by Flutterwave and is never stored on our servers.

We do not sell or rent your personal data to third parties. We may share your information with:

• Shipping partners (Sendbox, DHL) — for order fulfilment only
• Payment processors (Flutterwave) — for secure payment processing
• Email service providers (Resend) — for transactional emails

Our website uses essential cookies to maintain your session and cart. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@prissydeluxe.store

We retain your account and order data for as long as your account is active or as required to fulfil our legal obligations. You may request account deletion at any time.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of our site after changes constitutes acceptance.

For privacy-related enquiries, contact us at hello@prissydeluxe.store